theSupportStep.co.uk

TheSupportStep provide both hardware and software support for all Intel x86 based / IBM-Compatible PC Systems running Windows, as well as Apple Mac users who wish to run Windows XP or Vista.

For Home Users we also support the installation of Windows Media Center Extenders, such as the Xbox 360.

We can provide assistance and guidance on replacing any system or hardware component from either the original manufacturers, or were necessary a suitable alternative.

For a detailed list of software and operating systems supported, please see the Software Support List.

We also provide a Network Installation Service for setting up Wireless LANs, Office LANs or a simple home network.

For Internet based and Hosted Web Servers, we can provide a remote software management and configuration service.
For customers who sign up to our support service, we can offer a remote desktop support service so there's no need to wait for an engineer to arrive!

All our engineers have access to advanced technical documentation allowing us to provide the very best service and fault diagnosis, with arrangements in place to escalate the most serious of problems to the software publishers themselves.